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Terms & Conditions

Our service terms, policies, and legal agreements

Last updated: August 2025

1. Agreement to Terms

By accessing and using Lemonade's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Services Description

Lemonade provides digital marketing services including but not limited to:

  • Performance Marketing & Paid Advertising
  • Search Engine Optimization (SEO)
  • Social Media Marketing
  • Content Marketing & Strategy
  • Analytics & Data Analysis
  • Marketing Automation
  • Brand Strategy & Creative Services

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete information necessary for service delivery
  • Grant necessary access to platforms, accounts, and systems
  • Respond to requests for feedback and approvals within agreed timeframes
  • Comply with all applicable laws and platform policies
  • Maintain confidentiality of proprietary strategies and methodologies

4. Payment Terms

Payment terms are as follows:

  • Monthly retainer fees are due on the 1st of each month
  • Project-based work requires 50% deposit before commencement
  • Late payments may incur a 1.5% monthly service charge
  • Ad spend budgets are managed separately and billed monthly
  • All fees are non-refundable unless otherwise specified

5. Intellectual Property

All creative work, strategies, and deliverables created by Lemonade remain the property of the client upon full payment. However, Lemonade retains the right to use anonymized case studies and performance data for marketing purposes.

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding proprietary information, business strategies, and performance data shared during the course of the engagement.

7. Limitation of Liability

Lemonade's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for indirect, consequential, or punitive damages arising from our services.

8. Termination

Either party may terminate the agreement with 30 days written notice. Upon termination, all outstanding fees become immediately due, and access to proprietary tools and platforms will be revoked.

9. Governing Law

This agreement is governed by the laws of the jurisdiction in which Lemonade operates. Any disputes will be resolved through binding arbitration.

10. Other Policies

Please also review our Privacy Policy and Cookie Policy for more information on how we handle your data and use cookies.

11. Contact Information

For questions regarding these terms, please contact us at:
Email: legal@lemonade.agency
Phone: +1 (555) 123-4567